Pathways | Urgent and Primary Care Centre (UPCC)

Urgent and Primary Care Centre (UPCC) - Victoria (James Bay)

Healthcare Providers, Mental Health - Adult & Senior, Mental Health - Child & Youth, and Public Health

Provided by Island Health

Provides same-day care for non-life-threatening conditions.

The UPCC offers a variety of urgent and primary care services. Urgent Care services are for people who need care within 12-24 hours but do not require an emergency department and who do not have access to a family doctor, nurse practitioner or walk-in clinic in a suitable time frame. The UPCC can be used is an individual is experiencing:

Sprains and strains
Cuts, wounds or skin conditions
High fever
Infections, including chest, ear and urinary tract
Asthma attacks
New or worsening pain
Dehydration/constipation
Less serious child illness and injury
Sexual Health Screening and Pap tests

The health care team includes family physicians and registered nurses who can provide:

Diagnosis and treatment for minor acute illness related to Genitourinary (i.e. urinary tract infection, sexually transmitted infection)
Sexually Transmitted Infection (STI) care including prevention, vaccination, testing, treatment, and support
Pregnancy testing and supported decision-making for unexpected pregnancies
Cervical cancer screening (pap smear)
Wound care
Vaccines (call to inquire)
Chronic disease & lifestyle management
Ear syringing
Harm reduction supplies and education
Suture removal
Referral to community health services
Prescribed injections (call to inquire)

Mental health and substance use consultants and registered social workers, offering: - Single session therapy - Brief solution focused counselling - Psychological and emotional support - Paperwork, referral and advocacy - Access to Mental Health Assessment

Who is eligible to get attached to the James Bay Urgent and Primary Care Centre? Residents in James Bay and some in Fairfield (See website for map) will be eligible to be attached to the clinic and book appointments. Residents will need official identification such as a BC Services Card (i.e. Care Card), drivers’ licence, BC Identification Card) or a utility bill to show they live in the area eligible.

1-833-688-8722

Website: https://www.islandhealth.ca/our...

547 Michigan Street, Victoria, British Columbia, V8V 1S5

Hours: April 28-May 3 (10am-6pm), daily Starting May 4th (8am-8pm), daily

Service is available in English.

Cost: No cost