Virtual On-Demand Urgent Psychiatry

Mental Health - Adult

Provided by Island Health

Provides after-hours access to virtual psychiatric consultation for rural residents attending the emergency department.
The virtual on-demand urgent psychiatry program provides adult emergency patients in five rural and remote community hospitals with evening and weekend access to psychiatric consultation through secure virtual technology, improving timely access to mental health care. The virtual service complements existing mental health resources by filling gaps during times when in-person psychiatric consultations may not be readily available.
The service is referral based and operates from 5:00 p.m. to 7:00 a.m. on weekdays and 24 hours on weekends and statutory holidays.

The program serves West Coast General Hospital, Tofino General Hospital, Port Hardy Hospital, Port McNeill Hospital, and Lady Minto Hospital on Salt Spring Island. The service is offered to patients attending an ER and is determined to require this service. ER staff use dedicated iPads equipped with the BC Virtual Visit application to facilitate these secure, confidential consultations.

250-538-4800 (Salt Spring Island)

Lady Minto / Gulf Islands Hospital - 135 Crofton Road, Salt Spring Island, British Columbia, V8K 1T1

250-725-4010 (Tofino)

Tofino General Hospital - 261 Neill Street, Tofino, British Columbia, V0R 2Z0

250-956-4461 (Port McNeill)

Port McNeill Hospital - 2750 Kingcome Place, Port McNeill, British Columbia, V0N 2R0

250-902-6011 (Port Hardy)

Port Hardy Hospital - 9120 Granville Street, Port Hardy, British Columbia, V0N 2P0

250-731-1370 (Port Alberni)

West Coast General Hospital - 3949 Port Alberni Highway, Port Alberni, British Columbia, V9Y 4S1

Cost: No cost

Associated Programs/Services

Also offered by Island Health:

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Availability

Service area: Port Alberni, Port Hardy, Port McNeill, Salt Spring Island, Tofino, Ucluelet + show cities

Service area cities: Port Alberni, Port Hardy, Port McNeill, Salt Spring Island, Tofino, and Ucluelet

Service Types Provided
Ways to Access
  • After Hours Services
  • Provided at multiple locations
  • Provided online: email / video / on-line

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