Community-Led Crisis Response Team (CLCR)

Provided by AVI Health and Community Services

CLCR is a peer-assisted care program and a mobile crisis response team.
CLCR is a peer-assisted care program and a mobile crisis response team, led by persons with lived/living experience and mental health professionals, who are able to de-escalate crises and develop community care plans with persons experiencing crisis.

The CLCR Team is an alternate approach to responding to someone in crisis that focuses on health, well-being and community support. Utilizing a community-based, client-centered, trauma-informed response, a peer-assisted model of care has been proven to help individuals navigate mental and social care services and reduce engagement with the justice system and emergency services.

How it works:
  • 1) A crisis occurs and you call 250-818-2454.
  • 2) A screening and assessment service worker completes an assessment of client's needs over the phone/text.
  • 3) The CLCR team dispatches which the service worker remains on the phone.
  • 4) The team arrives. Client-centered, consent based care, immediate crisis management, resource navigation and offer to follow up.
  • 5) 48 hours later follow up and provide any follow up care.

Cost: No cost

Associated Programs/Services

Also offered by AVI Health and Community Services:

Availability

Service area: Campbell River, Comox, Courtenay, Nanaimo, Victoria + show cities

Service area cities: Campbell River, Comox, Courtenay, Nanaimo, and Victoria

Ways to Access
  • Provided at home
  • Provided by phone

The listing of this service in Pathways is not a recommendation or endorsement by Pathways.

Pathways does not provide medical advice. If you have an emergency please call 9-1-1. If you require assistance navigating services please call 8-1-1.

For general inquiries or for assistance, please email us:

community-services@pathwaysbc.ca

If you are requesting clinical access to medical Pathways, please provide the following information via the email above:

  1. First Name
  2. Last Name
  3. Email
  4. In which city/town do you work?
  5. What is your role? E.g. Family Physician, Office Staff, Medical Resident
  6. Employer Name (for office staff)
  7. Office Phone

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